Store Policy
Customer Care
Our dedicated customer service team is here to assist you with any questions or concerns.
We aim to respond to all enquiries within 1–2 working days.
Whether you need help with an order, delivery, returns or our products, we are happy to help.
Please contact us using the details provided on our Contact Us page.
We appreciate your patience and look forward to providing you with a smooth and enjoyable shopping experience.
Privacy & Safety
Your privacy and security are of the utmost importance to us. We are committed to handling your personal information with care, transparency and the highest standards of security.
Your information is collected and used only when necessary to provide our services, process your orders and enhance your shopping experience.
We take appropriate measures to protect your personal information against unauthorised access, misuse or disclosure.
We will never sell your personal information to third parties.
All personal data is handled responsibly and in accordance with applicable privacy and data protection laws.
For further details, please refer to our Privacy Policy.
Wholesale Inquiries
We welcome wholesale enquiries from retailers, interior designers, garden centres and trade professionals.
Whether you are looking to stock our products or explore a bespoke partnership, our team would be delighted to hear from you.
For wholesale pricing, product information and trade opportunities, please contact our team directly.
We aim to respond to all wholesale enquiries within 1–2 working days.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments